When the order book is boiling, daily maintenance and operations are piling up – and you wish you had a bit more time to look after your customers – it might be a good idea to hire a digital assistant. Kåre KI is exactly that kind of assistant, now delivered by Hallingcast.
When the phone rings, texts ping and emails grumble – while you are trying to get something done? That is when Kåre KI can help you.
Haaland Lift has been a client of mine for many years – with photo, film and websites. It has been a fun journey to follow their development from a small partnership to a solid limited company with its own brand in quality machinery, nationwide rental and sales of lifts and snow blowers.
As a result of the growth, Haaland needed a new and more powerful web solution. They landed on an online store from Gurusoft, where Hallingcast still contributes content and operations as a web caretaker. That way, Martin can spend his time on what he does best: lifting people to new heights.
With few employees and many enquiries, having help to answer questions around the clock is worth its weight in gold. Chatbots come in all shapes and sizes, but they often answer imprecisely and create more frustration than help. That is why we are now introducing a new solution from Coretrek, which we have chosen to call Kåre KI for our clients in Hallingdal.
Core AI – or Kåre KI – is trained on your own documents, websites, price lists and commands (prompts). It does not produce waffle or hallucinated answers, but draws logical conclusions between what you have asked and the available information. And if it does not know the answer, it says so – honestly and clearly.
At Haaland Lift, Kåre KI is already up and running. The system learns fast, works around the clock, and gets smarter every week. It frees up time for concrete enquiries and provides better customer service – without replacing anyone. On the contrary: it leaves more time for the human touch and the good conversations.
A warm supplement
The NRK op-ed «The service that disappeared» reminds us how important genuine contact is in customer service. We fully agree. Kåre KI is not made to shut people out, but to help those at the other end of the phone spend their time on what really matters.
Benefits of Kåre KI:
Available 24/7
Based on your own sources – no made-up AI waffle
Better conversion and customer experience
Less pressure on conventional support
We call it an AI assistant with manners.
Check out Haaland Lift’s brand new website here and try it yourself. Contact us for a demo of Kåre KI.
